How can we help?
Get support for GovSource services and programs, open or track a support ticket, check a Florida EOT or Form 76 case, verify a Training Academy certificate, and communicate with the GovSource team through one centralized support center.
Choose what you need.
Support Tickets, Form 76 cases, and Training Academy certificates are different records. Select the option that matches what you are trying to access.
Open a Support Ticket
Create a new request for EOT, training, certificate questions, agency services, billing, technical support, or another GovSource matter.
Open Support Ticket →View an Existing Ticket
Review ticket status, read GovSource responses, provide additional information, and continue an existing support conversation.
View Existing Ticket →Track a Form 76 Case
Check an existing Florida Equivalency of Training or CJSTC Form 76 case using the assigned GovSource GS76 case number.
Track Form 76 Status →Verify a Training Certificate
Confirm the authenticity of a GovSource Public Safety Training Academy credential using the Certificate ID printed on the certificate.
Verify Certificate →Tracks an individual question, issue, or customer support request.
Example: Ticket #2841Identifies a Florida EOT and CJSTC Form 76 case throughout processing.
Example: GS76-001390Identifies an issued GovSource Training Academy credential for certificate verification.
Use the Certificate Verification pageManage your support requests.
View your tickets, create new requests, review responses, and manage your GovSource support history.
GovSource Support Portal
View and manage your GovSource support activity below.
What can we help with?
GovSource support requests are organized by service area so they can be routed to the appropriate team.
Florida EOT & Form 76
Eligibility questions, document issues, Form 76 processing, certification status, case questions, and related EOT support.
Training & Certificates
Course registration, training records, Academy certificates, continuing education documentation, and other training support.
Agency & Customer Support
Recruiting, testing, agency services, billing, website or technical issues, and other GovSource customer needs.
One request. One ticket. Clear communication.
Each ticket keeps the request, responses, attachments, status changes, and resolution together in one organized support record.
Submit
Create a request with enough information for GovSource to understand the issue.
Route
The ticket is categorized and directed to the appropriate GovSource support area.
Communicate
Review responses and provide additional information through the ticket.
Resolve
Once resolved, the ticket remains part of the support history for future reference.
Need help with a GovSource service or program?
Open a support ticket so your request can be documented, routed to the appropriate team, tracked, and resolved through one organized support record.
